![]() Room systemsĬisco Webex Teams builds on the legacy of Cisco meeting room hardware available within the Cisco stack. While this may be a win for end users, it can be problematic for those who are untrained or for IT admins and security teams who may have stricter policies than the end users themselves. Cisco differs from Microsoft in that it provides slightly more control at a user level, as opposed to offering features only administrators can set. The tools provided to organizations include eDiscovery, unique device PINs, idle time-out, flexible retention of content and more. Plus, third-party software, like PowerSuite, can be added for a more robust approach to collaboration security.Ĭisco Webex Teams, like Microsoft, has a long list of certifications to back up its security claims. It features a deeply rooted architecture of protection because the tools are integrated throughout the Office 365 suite. It also delivers tools and features for organizations, such as a security and compliance center, eDiscovery, legal hold, compliance content search, archive, retention and audit logs. Microsoft Teams was built on the Office 365 hyper-scale, enterprise-grade cloud, which means it provides the same security enjoyed by the rest of the Office 365 platform. While the platforms both offer security in their development and building, they also offer a multitude of tools and options for organizations to remain secure. This support is important for enterprise organizations because security is not optional for businesses of this magnitude. The benefits of both Webex Teams and Microsoft Teams are that they have the support of two behemoth companies. Calling service add-ons will increase this price for both Cisco and Microsoft. The cheapest way to get full access to Webex Teams comes with a Webex Meeting subscription that costs $13.50 per user, per month. Cisco has a much more limited free version as well as a few different pricing plans. Not only does Microsoft Teams have a robust free version (with some limitations on scheduled meetings, recorded meetings and audio conferencing), but with the cheapest Office 365 plan (Business Essentials), Microsoft Teams’ pricing drops as low as $5 per user, per month. But stripping everything down to the bare minimum here is where Microsoft Teams is the clear front-runner. The pricing story can be a bit complicated for special licensing requirements and the number of licenses and services needed when it comes to making comparisons of Cisco Webex Teams vs. Cisco’s PSTN access comes from partners such as IntelePeer, West and ThinkTel. It offers three different approaches to fit customer needs: Webex Calling for small and midsize businesses, and on-premises or single-tenant platforms hosted by a partner when it comes to large customers. Direct routing is also available for organizations that do not want to use the Microsoft-based calling plans and would instead like to utilize their own session initiation protocol (SIP) trunking services and carriers.Īs for Cisco Webex Teams, it leverages Jabber and its own Unified Communications Manager and Hosted Collaboration Suite platforms. Microsoft Teams offers cloud PBX-only telephony (as opposed to Microsoft’s Skype for Business, which has both cloud and on-premises options) as well as public switched telephone network (PSTN) services with the Microsoft Calling Plan. So what features do make each platform unique? Telephony Just to underscore - both platforms have one-to-one chats, group chats, guest access, online meetings, video calls, screen sharing, file storage, calendaring, etc. ![]() This isn’t just true for workstream collaboration platforms but for UC platforms as well. Features of Microsoft Teams and Cisco Webex Teams comparison pointsĪs more and more companies move to create workstream collaboration platforms, the number of unique-to-the-platform features is becoming increasingly smaller. But our experience shows that if you compare core features, telephony extensions, pricing, security, room systems and integrations for both Microsoft Teams and Webex Teams, you’ll be able to swiftly emerge with the best choice. Obviously, there’s no correct answer, as there are many factors unique to each business to consider as part of the decision process. We’ve previously discussed the variety of unified communications (UC) platforms and how to select the right video conferencing platform, but how do companies decide on a collaboration platform? The decision is especially difficult when it comes to Microsoft Teams vs. When it comes to selecting the right workstream collaboration platform for your organization, there are quite a few to consider - Microsoft Teams, Cisco Webex Teams, Slack, Workplace from Facebook and more. Understanding the difference between Webex Teams and Microsoft Teams
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